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How to create and develop a customer experience strategy and how to align it with business strategy.
Create exceptional user experiences with design thinking, engaging UX patterns, and AI integration.
Effectively leverage AI to optimise the customer journey for superior customer experiences.
Build customer loyalty, increase retention and strengthen engagement through data-led insight and personalisation.
Create a strategic UX approach to optimise user experiences and drive business growth.
20% OFF training courses
with code CIM20 at checkout
20% OFF training courses with code CIM20 at checkout